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Branding And Promotion
Comparison shopping involves more than just checking prices. Most shoppers also are concerned with the quality of the product and trustworthiness of a company. Does this company offer an exceptional product? Do they stand by their goods? Do their products earn positive reviews? Depending on how important the purchase is, a customer may ask all of these questions and more of each business that offers a product they want.Branding is a concept that extends far beyond the marketing of “brand name” designer jeans and other products. A company’s brand represents their market identity—who they are, what they do, what kind of quality they provide, their reputation for trustworthiness, and more. Consequently, brand marketing is important to nearly every business, from those selling breakfast cereals, to those developing new technologies, to those providing logistic support to other businesses.
How We Do Branding & Promotion
Even when a business is selling a product as a generic, off-brand alternative (such as a marshmallow cereal similar to Lucky Charms, or a laundry detergent similar to Tide), that “generic” product carries that company’s name, and impacts its reputation. If you dislike your Not-Lucky-Charms cereal or your Not-Tide detergent, you’ll think twice before buying another “generic” product from the same company. Meanwhile, major retailers such as Wal-Mart and Target sell a huge variety of their own products next to the “brand name” products on their shelves (See also Shopper Marketing). Sam’s Choice is just one of Wal-Mart’s many brands, as Market Pantry is one of Target’s. In both cases, customers who try Sam’s Choice or Market Pantry products develop an expectation of other products sold under the same brand—just as purchasers of Nabisco, Pepsi, Nestle, Heinz, or any of a million other brands do.
How We develop Brand Campaign
When developing a brand campaign, companies work to increase customers’ awareness of their reputation. This involves communicating what the company does and how well it does it, and providing a way to bring that information to mind in an instant(See also Informational Marketing).
This instant aspect might be communicated through a logo that appears on all company material—product packaging, company website, business cards and stationery, e-mail address, and (for slogans) phone answering system. The brand name/logo should be ubiquitous, so that customers associate the company and its reputation with every product and service that company provides.
Brand marketing is as much about product quality as it is about communication, with poor product quality affecting a customer’s perception of a brand far more than good quality can. This attention to quality must extend to every aspect of the company’s interaction with customers, including the company website and social-media activity. Internet marketing of a brand cannot be done as an afterthought, with little investment; any deficiency will reflect on the company’s reputation, and all its products and services
Brand campaigns should have a number of defined and measurable objectives.
For example, a company may want their brand to represent industry leadership/innovation (as measured by media references to that effect). Seeking to accomplish this objective, marketers might create press releases, publish articles, and use social media to highlight company research and development efforts.
An athletics equipment company, on the other hand, may wish their brand to represent “triumph.” They might use social media like Twitter or Facebook to announce what awards they’ve won, or to follow the achievements of athletes who use their products. The fans who follow these athletes will identify the athletes’ successes with the name of the brand they represent